Privacy Policy

1. Introduction & Corporate Structure

This Privacy Policy outlines how MPAASV Krishna Productions Pvt. Ltd. (operating under the flagship consumer and trade brand Indian Darbaar) collects, uses, protects, and discloses personal and business information when you visit our website, utilize our batch tracking and "Know Your Pack" verification tool, or interact with our export trade desk.

Incorporated in 2022 in Bahraich, Uttar Pradesh, India, MPAASV Krishna Productions Pvt. Ltd. governs all digital touchpoints and commercial transactions under Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023.

2. Information We Collect

Depending on your interaction with Indian Darbaar, we collect both personal identifiable information (PII) and business trade details:

• Trade & Inquiry Information: Full name, corporate entity name, designation, official email address, phone/WhatsApp number, country/region, and product requirements (e.g., grain specs, packaging sizes, metric tonnage).
• Know Your Pack Verification Data: Serial numbers or QR codes scanned to verify authenticity, grain batch origin logs, and optional feedback submitted regarding product quality.
• Technical & Device Information: IP address, browser type, operating system, geolocation data (city/country level), referring URLs, and page session duration.
• Communication Records: Transcripts of emails, WhatsApp trade desk messages, and contact form submissions sent to our Bahraich headquarters.

3. How We Use Your Data

We use the information collected exclusively for legitimate commercial, operational, and regulatory compliance purposes:

4. Cookies, Verification & Analytics

Our website uses essential session cookies and performance telemetry to enhance browsing responsiveness, remember language preferences, and ensure accurate rendering of product specifications.

You may disable cookies in your browser settings; however, certain interactive components—such as live batch code lookup and interactive contact desk forms—may experience limited functionality.

5. Data Sharing & Third-Party Partners

We maintain strict confidentiality protocols. We do not sell or rent personal data to marketing brokers. We share data only with authorized operational partners under legal non-disclosure terms:

• Logistics & Shipping Lines: Freight forwarders and courier services (e.g., DHL, FedEx, port agents) solely for delivering sample packs or export containers.
• Government Authorities: APEDA, Customs authorities, or legal enforcement bodies when mandated by Indian or international law.
• IT Infrastructure Providers: Secure cloud host servers and encrypted communication platforms (e.g., encrypted mail gateways and WhatsApp API services).

6. Data Retention & Security Standards

We employ industry-standard administrative, physical, and technical security measures—including SSL/TLS encryption, restricted database access control, and routine vulnerability monitoring—to protect your information against unauthorized access, loss, or alteration.

Trade inquiry records are retained for a period necessary to fulfill commercial contracts, meet statutory tax/audit obligations (minimum 7 years under Indian corporate law), or resolve trade disputes.

7. Your Rights & Data Protection

Under applicable privacy regulations, you possess the right to:

• Access and request a copy of the personal information we hold about you.
• Request rectification of inaccurate, incomplete, or outdated trade records.
• Request erasure of your personal data when it is no longer required for legitimate business or statutory purposes.
• Withdraw consent for optional communications at any time.